ORCHARD BUSINESS COOKIES POLICY

What are cookies?
Cookies are small text files stored on your device when you visit a website. They help
websites function properly and improve user experience.

How We Use Cookies
Orchard Business Systems uses cookies to:

Ensure our website works correctly
Understand how visitors use our website
Improve website performance and content
Types of Cookies We Use
Essential Cookies

These cookies are necessary for the website to function and cannot be switched off.

Analytic Cookies
These cookies help us understand how visitors use our website (for example, page
views and traffic sources). We use this information to improve our website.
Analytics data is collected anonymously.

Managing Cookies
We process your personal data under the following lawful bases:

Contract - where we are providing or preparing to provide services
Legitimate Interests - for normal business communication and service
improvement
Legal Obligation - for accounting and compliance
Consent - where required (for example, marketing emails)

Who We Share Data With
We may share data with trusted third parties, including:

IT and software providers
Cloud storage and document management platforms
Accounting and payment providers
Professional advisers
All third parties are required to keep your data secure and confidential.

We do not sell your data.

How Long We Keep Your Data
We keep personal data only for as long as necessary:

Customer records: up to 6 years after the end of a contract
Financial records: as required by law
Marketing data: until you withdraw consent

Your Rights
You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability

To exercise your rights, contact us using the details above.

Cookies
Our website uses cookies to improve functionality and analyse website usage. Full
details are available in our Cookie Policy.

Complaints
If you have concerns about how we use your data, please contact us first.
You can also complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk

Last Updated
29/01/2026